FAQs

Frequently asked questions about Bureau's Identity Verification Product.

Document Verification


Question: How does Document Verification work?

Answer: Document Verification works on the basis of a Document (typically a national ID) as input and getting details around the content of the document like personal information (Name, DoB, Gender, Address etc) along with authenticity indicators of the document around forgery, tamper detection as output.


Question: Does Document Verification have Global Coverage?

Answer: Currently Document Verification is supported in India. We will soon be live in US, SEA and the Middle East.


Question: Can I use Document Verification in the Bureau Platform?

Answer: Yes. Document Verification results can be used on the Bureau Platform.


Question: Can I build rules on the Bureau Platform using Document Verification results?

Answer: Yes. You can use the output and results of Document verification such as OCR results to build custom rules on the Bureau Platform.


Question: Is confidence score given on the OCR of documents? If yes, what is this based on?

Answer: Yes confidence score is given on the OCR of document.


Government Checks


Question: How does Government Checks work?

Answer: Government Checks work on the basis of an ID number (typically a national ID number) as input and getting details around the personal information associated with that ID present in the Government Source or any such trustworthy source (Name, DoB, Gender, Address etc) along with validity indicators of the ID such as issue, expiry etc.


Question: Does Government Checks have Global Coverage?

Answer: Currently Government Checks is supported in India. We will soon be live in US, SEA and the Middle East.


Question: Can I use Government Checks in the Bureau Platform?

Answer: Yes. Government Check results can be used on the Bureau Platform.


Question: Can I build rules on the Bureau Platform using Government Checks results?

Answer: Yes. You can use the output and results of Government Checks such as Validity of the document, Personal attributes - Name, DoB, Address etc to build custom rules on the Bureau Platform.


Verification Insights


Question: How does Verification Insights work?

Answer: Verification Insights takes digital footprints of an individual such as Phone, Email, etc.


Question: Does Verification Insights have Global Coverage?

Answer: Currently Document Verification is supported in India. We will soon be live in US, SEA and the Middle East.


Question: Can I use Verification Insights in the Bureau Platform?

Answer: Yes. Government Check results can be used on the Bureau Platform.


Question: Can I build rules on the Bureau Platform using Verification Insights results?

Answer: Yes. You can use the output and results of Verification Insights such as Match Scores, Risk Scores, etc., to build custom rules on the Bureau Platform.


Face Similarity


Question: How does Verification Insights work?

Answer: Face Similarity compares human faces across documents or images and gives a similarity score which indicates if the face belongs to the same individual.


Question: Does Verification Insights have Global Coverage?

Answer: YES. Bureau’s Face Similarity capability has global coverage.


Question: Can I use Verification Insights in the Bureau Platform?

Answer: Yes. Face Similarity results can be used on the Bureau Platform.


Question: Can I build rules on the Bureau Platform using Verification results?

Answer: Yes. You can use the results of Face Similarity to build custom rules on the Bureau Platform.


Watchlists


Question: How does Watchlists work?

Answer: Bureau’s Watchlists takes basic personal attributes (Name, DoB etc) of an individual and concludes if that person exists across watchlists like PEP (Politically Exposed Person), AML (Anti-money laundering), Sanctions.


Question: Does Watchlists have Global Coverage?

Answer: Yes. Watchlists is supported globally.


Question: Can I use Watchlists in the Bureau Platform?

Answer: Yes. Face Similarity results can be used on the Bureau Platform.


Question: Can I build rules on the Bureau Platform using Watchlist results?

Answer: Yes. You can use the output and results of Watchlists to build custom rules on the Bureau Platform.


Question: What happens in a scenario where no record found for a person, what does that mean and how do we handle that case?

Answer: When no record is found for a person, it implies that the specified data was not found in any of the watchlists that this solution leverages.


Question: While using firstName and lastName as part of input, what happens in case of common names like (John, Mohammed, Kumar etc)?

Answer: In case of common names, all such occurrences (if any) in the watchlists will be presented in the results.


Question: Can this service be used to verify entities or businesses apart from individuals?

Answer: The current offering verifies individuals and also provides information on Associated Entities linked to profiles of those individuals.